This document outlines the privacy practices of sizzlejoy.co.uk (“we,” “us,” or “our”). We are committed to protecting the privacy of our users and are transparent about how we collect, use, and protect your personal information. This policy applies to information collected through our website, sizzlejoy.co.uk, and any associated services.
**Information We Collect:**
We collect several types of information from and about users of our website. This includes:
- **Personally Identifiable Information (PII):** This may include your name, email address, postal address, telephone number, and payment information if you make purchases through our site. We only collect this information if you voluntarily provide it to us, such as when creating an account, subscribing to a newsletter, or making a purchase.
- **Non-Personally Identifiable Information (Non-PII):** This includes information that does not directly identify you, such as your IP address, browser type, operating system, referring website, pages viewed, and the date and time of your visit. This information is collected automatically through the use of cookies and other tracking technologies. We use this data to analyse trends and improve our website’s functionality.
- **Information from Third-Party Sources:** We may receive information about you from third-party sources, such as social media platforms, if you choose to connect your account with us. This information will be subject to this privacy policy once received.
**How We Use Your Information:**
We use the information we collect for several purposes, including:
- **Providing and improving our services:** We use your information to operate and improve our website and services, including personalizing your experience and providing customer support.
- **Processing transactions:** If you make a purchase on our site, we use your payment information to process your order.
- **Communicating with you:** We may use your information to send you email updates, newsletters, or other promotional materials, provided you have opted in to receive such communications. You can always opt out of these communications at any time.
- **Complying with legal obligations:** We may use your information to comply with applicable laws and regulations.
- **Protecting our rights:** We may use your information to protect our rights, privacy, safety, or property.
**Cookies and Web Beacons:**
We use cookies and similar tracking technologies to collect information about your usage of our website. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. Web beacons are tiny graphic images that allow us to track website usage.
**Data Security:**
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
**Data Retention:**
We retain your personal information only for as long as is necessary for the purposes outlined in this policy, or as required by law.
**Children’s Privacy:**
sizzlejoy.co.uk is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
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